Product description

Need help? Product not working or car won't jump-start?

Important: Connect the jumper cable to the product first, then attach the clamps to the car battery. Reversing the order will cause connection failure.

If the problem persists, don’t hesitate to reach out—we’re happy to help!

Why can't the product's battery reach 100%? Or does it drain battery quickly when first used?

Fully drain the device’s initial battery or below 30%, then recharge the product.

Why does the Jumper Cable Indicator light up red or beep when starting the car?

If the red light is on, it indicates a connection error. Please refer to the "Troubleshooting" section in the user manual first.

If the issue persists, we’re happy to help!

From the brand

Customer First, Brave and Fearless, Pursuit of Quality, Innovation-Driven, and Long-Termism.

Founded by a group of adventurous engineers who endured 26h of cold and starvation when their car stalled in the extremely -40°C, believing in making jump starter truly provide help anytime and to redefine the future possibilities, producing powerful and simple-to-use products.

TREKURE encourages people to explore the world's charms and endless possibilities across geographical boundaries.

We hope you never have the need, but if you do, our service is friendly and efficient.