The bubble machine doesn't working? Part1

The product does not include an adapter.

Preferred stable power supply: For the best experience, we recommend using a compatible AC power source.

The bubble machine doesn't working? Part2

When using batteries: Make sure to install batteries with sufficient charge. To ensure stable operation, we recommend using new matching sets of batteries.

When using a power bank: Please confirm your power bank has sufficient charge.

Liquid leaks but no bubbles come out?

For better bubbles, use high-concentration solution or ready-to-use bubble liquid.

We recommend our store's concentrated solution for best results. Mix 20ml concentrate with 160ml water (ratio 1:8).

Note: Homemade solution won't work well.

Why does the bubble machine stop working?

Keep your bubble machine dry: Wipe it down right after use. Please don't rinse the inside with water. This protects the parts inside.

Store it properly: Keep it in a dry place indoors. Good care helps your bubble machine last longer.

Are its parts replaceable if they break?

Don't worry - we've got you covered!

We stand behind our product 100%.

Quick response: Just send us a photo of the issue, and we'll take care of the rest!

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